Research & Insights
The Healthcare Management Humanities Institute brings healthcare leaders, scholars, students, and practitioners together to examine how healthcare is experienced, managed, and improved. Through applied research, interdisciplinary dialogue, and shared learning, we turn insight into more thoughtful healthcare leadership and practice.
Featured Work
Trust and Positive-Negative
New Pathways to Collaboration
Exploring how trust, communication, and constructive tension can strengthen healthcare teams and partnerships. Read here.
Leslin Leadership Symposia
A Monthly Learning Series for Healthcare Leaders
Interdisciplinary conversations connecting healthcare’s history to the challenges leaders face today. Learn more here.
Research
Latest Research & Presentations
-
April 29, 2025
Moderated by Sharon Didier, Ph.D.
A cross-industry discussion on the evolving relationship between artificial intelligence and emotional intelligence. -
April 30, 2023
Moderated by Sharon Didier, Ph.D.
Graduate Management Program series on Employment with Changing Modalities. Panel at St. Joseph’s University. -
September 10, 2021
NYU SPS DAUS A Panel Discussion
Selected Past Projects and Presentations
-
North American Healthcare Post Covid-19: How Do We Move Forward?
September 25, 2020
NYU SPS DAUS A Panel Discussion, Moderator
The Use of Organizational Assessments in Improving Patient and Staff Experiences in the Ambulatory Setting
Patient and Staff Experiences in the Ambulatory Setting.” The Patient Experience Journal, Issue 3
-
CXO Dr. Linda Lombardi on “Why Best Practice Doesn’t Make the Perfect Patient Experience
Article by Anuja Vaidya in Becker’s Hospital Review
We Are Listening, We Are Learning: The Development of the Patient Experience Survey Administration Function at NYC Health + Hospitals | Bellevue
The Beryl Institute (Webinar)
The Biggest Challenge Facing Healthcare? ‘Embracing the Embeddedness of IT'
Interview with Andrea Park, Becker’s Hospital Review
-
8th International Conference on Patient and Family-Centered Care: Promoting Equity and Reducing Disparities
Presentation at the conference, “An Unconventional Use of Lean Principles to Improve the Patient Experience at NYC Health and Hospitals| Bellevue” (with Chief Medical Officer, Dr. Nate Link); LGBTQ+PFAC: A Strong Voice for Equality, Diversity, and Inclusion in Health Care.”
“Real-Time Feedback” in Innovating the Patient Experience
The Beryl Institute White Paper
-
The Patient Experience Forum: Part I Increasing the Odds Patients Will Recommend Your Hospital
America’s Essential Hospitals Webinar
-
How We Surveyed Doctors to Learn What They Want from Computers and Technology
Bardyn, Tania, Caroline Young, and Lin [Linda] C. Lombardi. Computers in Libraries.